Visit any karaoke studio and you’ll find a notebook full of songs, listed alphabetically by title or artist. While this architecture is useful for searching, it’s nearly useless for browsing, which is the prime behavior pattern for patrons.
Looking laterally, the online music industry has quickly adapted this construct, offering social tagging, categorization, and recommendations. It’s time for brick and mortar venues to take their cue and adopt modern UX trends.
Ideally studios would adopt technological solutions like this, but as a minimum companies should redesign their catalogues to offer visitors real guidance while enjoying their services. For instance, they could sort songs by genre, popularity, vocal composition, difficulty, mood, and rhythm, and perhaps suggest preset playlists or offer crowdsourced event management.
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Tags: behavior, data, interaction
